I write about what a small business can automate, what it costs and how it works out on real projects.
An honest look at AI chatbots for small businesses: what they can and can't do, what a build looks like, what GDPR means for it and how to tell if a chatbot will pay off.
ReadA real build for a landlord with about 40 flats: rent reminders by text and email in one click. A few seconds instead of an hour a day.
ReadA health and safety training company filled in certificates and attendance lists by hand. Here is how I automated it, from 30–60 minutes a day to about 2 minutes.
ReadHow to pick the first task to automate in a small business, what not to automate, which tools to choose and what a 21-day build looks like.
ReadWhat drives the price of an automation, what it costs to run (server, AI, text messages) and how to work out in five minutes whether it will pay for itself in your business.
ReadWhat a small business can automate around invoices: collecting them, passing them to the accountant, tracking payments and checking suppliers.
ReadTell me which task takes most of your time. I will tell you whether it can be automated and what it costs.
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